The Lighter Side: End User Support

End User Installations:

Too commonly a client states their system is running slow. They haven’t installed anything new since the last time you worked on their computer.

You take a look at their system and you see new programs, toolbars, CCleaner, fake antivirus, and all sorts of add-ons that weren’t there before…

when asked what did you click on, you said "nothing" the 12 toolbars in your browser determined that was a lie

Sharif Jameel is a business owner, IT professional, runner, & musician. His professional certifications include CASP, Sec+, Net+, MCSA, & ITIL and others. He’s also the guitar player for the Baltimore-based cover band, Liquifaction.


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